Shipping Policy of your Standing Desk, Standing Desk Frame, Desk Accessories and other Lazy Maisons Products

 


What to expect from your delivery: When you order a complete set of height adjustable desk (tabletop & table frame), these items are dispatched at the same time but packaged separately to ensure that your product is safe whilst in transit. Please allow some extra time for the second item to be delivered if they do not arrive at the same time. 

All Lazy Maisons product deliveries are provided by a third-party shipping company: If you experience any delays in delivery, please track your order online OR contact the third-party courier directly.

  • The courier will call prior to delivery to check someone over the age of 18 will be able to receive the item. Please ensure you are at home at the agreed time. Once a time has been agreed and if you are not at the delivery address to sign, you might be charged a redelivery fee by the shipping company.

* During peak periods, over 85% of all failed deliveries at this time of the year are due to people not being home.

Please note: we have been advised by the courier company the COVID-19 pandemic has led to a major surge in delivery, as well as causing disruptions to their delivery operations. Your order might have a bit of delay for the delivery due to the short of staff from the courier company. We are doing our very best to get your delivery out to you 

 

 

Shipping and Dispatch

Most of Lazy Maisons’ products are dispatched within one business day. The customer should input a complete and correct address upon checkout. For efficiency in delivery, our system discourages cancellations after payment has been made.  Your item will be shipped via courier or the Australia Post, depending on its package size and weight, within 5-10 business days. Customers will be provided with unique tracking numbers to monitor online deliveries.

Notes:

  • PO Boxes cannot receive items above 25kg or longer than one meter
  • Customers should provide the correct and complete delivery address and contact details upon checkout before payment. Changes to shipping details after checkout are considered invalid.

Free Shipping

On items applicable for free shipping, deliveries are only limited within the metropolitan area based on the delivery postcodes. Delivery costs may apply to areas outside of Free Shipping zones.

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